Category: Frequently Asked Questions

Who can I Contact when I Need Help?
April 2, 2019

If you have any questions, need help with using Audit Suite, or would like more information on our services and offerings, you can contact us using any of the following: Send an email to Support@AuditSuite.com. Give us a call at 800-403-5594. Use the chat feature in the bottom right of any page on our...

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Is Audit Suite Secure?
April 2, 2019

Audit Suite was developed with online banking equivalent security. We prioritize and are committed to protecting all user data that is stored or transmitted to/from our platform. The following are some of the controls we have established to protect the confidentiality, integrity, and availability of your data: Hosting: Audit Suite is hosted at a SOC 1 and 2 compliant and ISO 27001 Certified datacenter. Encryption: Our platform is secured with...

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When do Users Receive Notifications?
April 2, 2019

The summary of all automated notifications sent to users via email are as follows: Account Creation: This is an optional notification that is sent when an account is created. If the user administrator selects the box to send the account creation email, the new user will receive an email with helpful links for them to quickly get acclimated to Audit Suite. If this email is not sent then the user will have to use the password reset function to access...

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